CRM 2011 IFD Email Router configuration problem

In this article we previously discussed some details of IFD CRM 2011. One of the final steps is setting up the email router. After many hours of troubleshooting and researching we still couldn’t get it working. All we had to go by was an event log record: The E-mail Router service could not process a provider work item using assembly: … Continue reading

Fixing Autocomplete issue in Outlook 2010

In most cases importing the Autocomplete addresses in Outlook 2010 is a fairly straightforward affair. But there’s always that one odd case of a really  stubborn autocomplete file. All the standard procedures failed, but after some research and trial, the following procedure worked a treat: 1. Delete the cache as per the MS KB instructions – 2. Go to the … Continue reading